The 911 Dispatcher Stress Experts

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Helpful Articles and Tips!




   
     
 
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Stress and the Dispatcher Seminar Synopsis
 
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The material below is offered without cost for the education of 911 Dispatchers and others who want to learn more about coping with emergency worker stress. We have assembled it to benefit Dispatchers who cannot attend our class.  If you have any questions or comments, or would like to see something covered let us know!
 
 

Characters in the Workplace

Gearing Down

Training for the Impossible

Getting your "Z"s!

Read about how Decision Latitude Makes the Difference

What's in your box?

Signs and Solutions to Dispatcher Burn-out

Headache Help!

Post Traumatic Stress Disorder

What's Eating You?

Getting Along with Co-Workers

The Behavioral Reaction Matrix

Actively Coping with Stress

Common Stresses for Dispatchers - what is the key element?

Irrational Beliefs

Decision Latitude - Choice Makes a Difference

Are you a Type A personality?

Type A and B Personality Chart

 

The Phantom Dispatcher Syndrome

View our Weekly Newsletter

NEW! Listen to our new weekly podcast right here. Every week T.P. McAtamney will have a new installment of subjects taken right from the pages of our seminars. It's free and we hop you enjoy it!

First Installment - Part I on Getting Along!


Fair Use Statement

This page contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available in an effort to educate 911 Dispatchers and other emergency workers to the nature of critical stress. This information is provided without cost. We believe this constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law.

(See: http://www.law.cornell.edu/uscode/17/107.shtml) In accordance with Title 17 U.S.C. Section 107, the public access material on this site is distributed without profit to those who have expressed a prior interest in receiving the included information for research and educational purposes. If you wish to use copyrighted material from this site that may go beyond 'fair use', you must obtain permission from the copyright owner.

*Except where noted all articles are copyright by Headsets911

 

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One of our Students Makes hometown news!

Want to Recognize Your Dispatchers for National Telecommunicators Week?  Download our recognition certificate template, formatted to print on standard 8.5 X 11 certificates. Absolutely free and a small token of our thanks to all of you on the "First Line of Response!"


OTHER HELPFUL TOOLS

At Headsets911 we believe in helping you even if you don't attend our training in person. WE CARE and want you to know that if there is anything we can do to help you cope, let us know!

Recognizing Burnout

 

Don't have Powerpoint?  Get a Free Powerpoint Reader From Microsoft!


APCO Project 40 (RETAINS) data is out:

Read it here

 Headsets911 Responds to the preliminary data.

 


Headsets911 News!

We have a NEW Class - "Getting Along with Co-Workers"!

 

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We are also in the process of preparing a "hard-copy" newsletter which will cover all things Dispatcher Stress related as well as general health related.  Look for it in the beginning of 2008.  **note there will be a subscription fee to cover mailing cost", but no charge to receive it via email PDF.

As always you can subscribe to our "Daily Tips" and Mr. McAtamney's Weekly Newsletter.  Join hundreds of Dispatchers across the USA and the World who get this in their email every day (for the tips) and on Sunday (weekly Newsletter).  You can subscribe for one or both.  Just let us know


Like what you've read here?   Would you like to host our Stress and the Dispatcher or Getting Along with Coworkers seminars at your agency?  Then email us, or call us at (954) 270-8201.   While you're at it ask for our Agency Host Packet for more information about how to host a seminar.  If you are looking to book dates in 2008 NOW is the time as they are filling up!  Simply contact us.






 
 
     
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